Privacy Policy — VIP Bajee

This Privacy Policy explains how VIP Bajee collects, uses, stores, and protects the personal information of players who use the VIP Bajee platform. We take your privacy seriously and are committed to handling your data responsibly and transparently.

By registering an account on VIP Bajee or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use the VIP Bajee platform.

This policy applies to all personal data collected through the VIP Bajee website, mobile application, and any related services. It covers data collected directly from you as well as data collected automatically through your use of the platform.

VIP Bajee collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically through your device and browsing behaviour.

Information you provide directly:

• Full legal name and date of birth
• Email address and phone number
• Residential address and country of residence
• Government-issued ID documents (for KYC verification)
• Payment method details (processed securely via our payment providers)
• Communications you send to VIP Bajee support

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent, and actions taken on the platform
• Login timestamps and session duration
• Cookies and similar tracking technologies (see Section 5)

The table below summarises the main categories of data VIP Bajee collects and the primary reason for collecting each type.

VIP Bajee uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main ways we use your data are:

• Account management — creating, maintaining, and securing your VIP Bajee account.
• Payment processing — handling deposits, withdrawals, and transaction records.
• Identity verification — confirming your age and identity as required by our operating standards.
• Customer support — responding to your queries, complaints, and requests.
• Fraud prevention — detecting and preventing suspicious activity, money laundering, and abuse of the platform.
• Responsible gaming — monitoring play patterns to identify potential problem gambling behaviour and offer appropriate support.
• Platform improvement — analysing usage data to improve the VIP Bajee experience for all players.
• Marketing communications — sending you relevant promotions and offers, but only where you have given your consent to receive them.

VIP Bajee processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

• Contract performance — processing is necessary to fulfil our obligations to you as a registered player, including running your account and processing transactions.
• Legal obligation — we are required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
• Legitimate interests — we process some data to protect the security of the platform, prevent fraud, and improve our services, where these interests are not overridden by your rights.
• Consent — for marketing communications and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.

VIP Bajee uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies on VIP Bajee:

• Essential cookies — required for the platform to function. These cannot be disabled without breaking core features like login and account access.
• Functional cookies — remember your preferences such as language settings and display options.
• Analytics cookies — help us understand how players navigate the platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Security cookies — used to detect and prevent fraudulent activity and protect your account.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the VIP Bajee platform.

VIP Bajee does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.

• Payment processors — to handle your deposits and withdrawals securely.
• Identity verification providers — to confirm your age and identity as part of the KYC process.
• Game software providers — limited technical data may be shared with providers whose games are hosted on VIP Bajee, solely for the purpose of delivering those games.
• Fraud prevention services — to detect and prevent fraudulent activity across the platform.
• Legal and regulatory authorities — where we are required by law to disclose information, for example in response to a court order or regulatory investigation.

VIP Bajee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Access controls ensuring that only authorised VIP Bajee staff can access personal data, and only to the extent necessary for their role.
• Regular security audits and vulnerability assessments of the platform.
• Two-factor authentication options available to players to protect their accounts.

While VIP Bajee takes every reasonable precaution to protect your data, no system is completely immune to security risks. We encourage you to use a strong, unique password for your VIP Bajee account and to enable two-factor authentication where available.

VIP Bajee retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The specific retention periods depend on the type of data and the reason it was collected.

• Account data — retained for the duration of your account and for a period after closure as required by anti-money laundering and regulatory obligations.
• Transaction records — retained for a minimum of five years in line with financial record-keeping requirements.
• Support communications — retained for up to three years to assist with dispute resolution and quality assurance.
• Marketing preferences — retained until you withdraw consent or close your account.

Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you.

As a VIP Bajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].

• Right of access — request a copy of the personal data VIP Bajee holds about you.
• Right to rectification — ask us to correct any inaccurate or incomplete data we hold about you.
• Right to erasure — request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing — ask us to limit how we use your data in certain circumstances.
• Right to data portability — request your data in a structured, machine-readable format.
• Right to withdraw consent — withdraw consent for marketing communications or non-essential cookies at any time.

VIP Bajee is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player is under 18, their account will be closed immediately and any data collected will be deleted in accordance with our retention policy.

If you believe that a minor has registered on VIP Bajee, please contact us immediately at [email protected] so we can investigate and take appropriate action.

The VIP Bajee platform may contain links to third-party websites or services, such as payment providers or game software partners. This Privacy Policy applies only to VIP Bajee. We are not responsible for the privacy practices of any third-party sites and encourage you to review their privacy policies before providing any personal information.

VIP Bajee may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players by email or through a notice on the platform. The "Last Updated" date at the top of this page will always reflect the most recent revision.

We encourage you to review this Privacy Policy periodically. Continued use of the VIP Bajee platform after any changes are published constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way VIP Bajee handles your personal data, please get in touch with our team. We are available around the clock to help.

• Email: [email protected]
• Live Chat: Available within your VIP Bajee account dashboard.
• FAQ: Visit our FAQ page for quick answers to common questions.